77cbc Privacy Policy

1Introduction and Purpose

77cbc is an online betting and casino platform operated for players in Bangladesh. This privacy policy ("Policy") explains how 77cbc ("we", "our") collects your personal information, the purposes for which it is used, and how it is kept secure. This policy applies to the 77cbc.cam website and all associated services.

2Scope of Application

This policy applies in the following situations:

• When browsing or using the 77cbc.cam website
• During account registration and login
• When making deposits or withdrawals
• When playing games or claiming bonuses
• When contacting our customer support team

3Consent and Acceptance

By opening an account or using the platform at 77cbc, you are considered to have fully read, understood, and agreed to the terms of this privacy policy. If you do not agree with any part of this policy, please do not use our services and contact us at [email protected].

Personal Identity Information

During account registration we collect the following information:

• Full name (in Bengali or English)
• Date of birth (for age verification — only those aged 21 or above may use the platform)
• Valid email address
• Country and division of residence
• Preferred language

Financial and Transaction Information

To facilitate deposits and withdrawals we collect:

• bKash, Nagad, Rocket, or Upay mobile wallet numbers
• Bank account details (for bank transfers)
• Transaction history, amounts, and timestamps
• Records of deposit and withdrawal requests

Note: The minimum deposit is ৳200 and the minimum withdrawal is ৳800. All transaction records are secured with SSL encryption.

Technical and Browsing Information

Information collected automatically while you use the platform:

• IP address and device identifier
• Browser type and operating system
• Session duration and page visit history
• Cookie and local storage data
• Referral source and click patterns

Gaming Activity Information

To ensure a fair and secure gaming environment we record:

• Play history, bet amounts, and results
• Bonus and promotion usage history
• Duration of gaming sessions
• VIP level and points balance

4Service Operation and Improvement

77cbc uses your information primarily for the following purposes:

• Creating and managing accounts
• Processing deposits and withdrawals
• Providing bonuses, promotions, and VIP benefits
• Delivering customer support services
• Improving platform functionality and security

5Security and Fraud Prevention

We use information to protect you and the platform:

• Detecting multiple accounts or fraudulent activity
• Preventing unauthorized access
• Monitoring suspicious transactions
• Implementing responsible gaming policies

6Communications and Notifications

We may contact you by email regarding the following:

• Important account-related notifications
• Transaction confirmations
• Security alerts
• Promotional offers (with your consent)

You may unsubscribe from promotional emails at any time.

7Security Measures

77cbc uses industry-standard technology to protect your information:

• SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption
• Firewall Protection: Advanced firewall systems to prevent unauthorized access
• Two-Factor Verification: Additional verification process for sensitive actions
• Regular Security Audits: Regular audits to identify system vulnerabilities
• Data Backup: Secure data backup and recovery systems

8Data Retention Period

Your personal information is retained according to the following policy:

• Active account data: for the entire duration the account remains active
• Financial transaction records: for a minimum of 5 years (as required by law)
• After account closure: necessary information may be retained for up to 7 years
• Marketing data: deleted immediately upon unsubscribing

9Cookie Policy

The 77cbc website uses cookies. Cookies are small text files stored in your browser. The types of cookies we use:

• Essential Cookies: Required for login sessions and security
• Functionality Cookies: To remember your preferences and settings
• Analytics Cookies: To monitor and improve platform usage

You can manage cookies in your browser settings, but disabling certain cookies may limit your full access to the platform.

10When Information Is Shared

77cbc does not sell your personal information. Information may be shared in the following limited circumstances:

• Payment Processors: With bKash, Nagad, Rocket, Upay, and banking partners — only the information necessary to complete a transaction
• Technology Providers: Technology partners used to operate the platform
• Legal Obligations: In response to lawful requests from courts or government authorities
• Fraud Prevention: With providers of fraud detection services

11International Data Transfers

In some cases your information may be stored or processed on servers outside Bangladesh. In such cases we ensure that applicable privacy standards are maintained and that adequate safeguards are in place wherever the information is transferred.

12Third-Party Links

Our platform may contain links to game providers or other services. These third-party websites have their own privacy policies and 77cbc is not responsible for them. We recommend that you read the privacy policy of any third-party site before using it.

13Right to Access Information

As a registered user of 77cbc you have the following rights:

• Right of Access: The right to know what information we hold about you
• Right of Rectification: The right to request correction of inaccurate or incomplete information
• Right of Erasure: The right to request deletion of your information in certain circumstances
• Right to Restrict Processing: The right to request that use of your information be limited for specific purposes
• Right to Data Portability: The right to request your data in a structured format

14Right to Withdraw Consent

Where processing of information is based on your consent, you may withdraw that consent at any time. Withdrawing consent does not affect the lawfulness of processing carried out before that point. However, some processing may be essential for the provision of certain core services.

15Privacy of Minors

77cbc strictly does not provide services to anyone under the age of 21. We do not knowingly collect information from minors. If a minor is found to have created an account, their account will be closed and all associated information deleted as soon as it is discovered.

16Changes to the Privacy Policy

77cbc may update this privacy policy from time to time. For significant changes we will:

• Post a notice on the main page of the website
• Notify registered users by email
• Update the "Last Updated" date at the top of the policy

Continued use of the platform after any changes will be considered acceptance of the updated policy.

17How to Exercise Your Rights

To submit any request or complaint regarding your information, contact us through the channels listed below. We will respond within 30 business days of receiving your request. Please provide account-related information with your request to confirm your identity.

18Responsible Gaming & Data Protection

77cbc believes that responsible gaming and personal data protection go hand in hand. We use information about your gaming behaviour to provide support when needed. To learn more about responsible gaming, please visit our Responsible Gaming page.